PURCHASE AND USE CONDITIONS 

1.INTRODUCTION

2.OUR DETAILS

3.YOUR DETAILS AND YOUR VISITS TO THIS WEBSITE

4.USE OF OUR WEBSITE

5.SERVICE AVAILABILITY

6.AVAILABILITY OF PRODUCTS

7.DELIVERY

8.PRICE AND PAYMENT

9.RETURNS OF DEFECTIVE PRODUCTS

10.INTELECTUAL PROPERTY

11.WRITEN COMMUNICATIONS

12.OUR RIGHT TO MODIFY THESE CONDITIONS

13.APPLICABLE LEGISLATION AND JURISDICTION

14.ANEXX

1. INTRODUCTION

This document(together with the documents mentioned here in)establishes the conditions that govern the use of this website(www.zapateriajoseluisdeza.com)and the purchase of products on it.

We urge you to read the Conditions,our cookies Policy and our Privacy policy carefulley before using this website. when you use this website or place an order on it,you are aware that you are bond by these conditions,so if you do not agree with all of the conditions,you should not use this website.These Conditions may be modified.It is tour responsability to read them periodically.

2.OUR DETAILS

 Sale of goods through this website is carried by José Luis Deza Sánchez,with registered address at Marqués de Urquijo 15, 28008 Madrid.

3.YOUR DETAILS AND VISITS TO THIS WEBSITE

The informatios or personal details that you provide us shall be processed in accordance with the Data Protection Policies.When you use this website,you agree to the processing of the information and details and you state that all information and details provided are true and correspond to reality. 

4. USE OF YOUR WEBSITE

When you use this website and place prders through it,you agree to:

4.1 Use this website to make legally valis enquiries and orders only.

4.2 Not to make any false or fraudulent orders.If an order of this type may reasonably be considered to have been placed,we shall be aothorised to cancel it and inform the competent authorities.

4.3 Provide us with your e-mail address,postal address and/or other contact details truthfully and exactly.You also agree that we way use this information to contact you inthe context of your order if necessary.

5. SERVICE AVAILABILITY

The articles offered on this website are available for their delivery in the Spanish territory only.

6. AVAILABILITY OF PRODUCTS

All product orders are subject to availability of the same.Along this line,if there are difficulties regarding the supply of products or ther no more items left in stock,we reserve the right to provide you with informatios on substitute products of the same or higher quality and value that you may order.

To place an order,you must follow the onine purchasing procedure and click"Order with payment obligation".After doing so,you will receive an e-mail confirming receipt of your order(the "Order Confirmation").Keep in mind that this does not mean that your order has been accepted,since it constitutes an offer that you are making to us to buy one or more products.All orders are subject to our acceptance,which you will be informed of via an e-mail in which we will confirm thar the order is being sent(the "Delivery Confirmation").

7. DELIVERY

Notwithstanding clause 7 above regarding product avilability and save for extraordinary circumstances,we will endeavour to send the order consisting of the product(s)listed in each  Delivery confirmation prior to the date inadicated in the Delivery Confirmation in question or,if no delivery date is specific,in the estimated timeframe indicated when selecting the delivery method and,in any case within a maximum period of 30 days from the date of the order Confirmation.

if for any reason we are unable to comply with the delivery date,we will inform you of that situation and we will gave you the option to continue with the purchase,establishing a new delivery date,or cancel the order with full reimbursement of the amount paid.Keep in mind in any case that we generally do not make home deliveries on Saturdays or Sundays.

For the purpose of these Conditions,"delivery" shall be understood to have taken palce or the order "delivered" as soon as you or a third party indicated by you acquires physical posseccion of the indicated by you.

8.PRICE AND PAYMENT

The price  on the website include VAT,but exclude delivery fees,which are added to the total price as indicated in our Shopping Guide-Delivery fees.

Price may change at any time.However,except as stipulated above,the changes shall not affect the prders for which we have sent an Order Confirmation.

Once you have selected all articles that youy wish to buy,those will have been added to your basket and the next step will be to process,filling up or verifying the information requested in each step.

Furthermore,throughout the puepose process,before payment,you can modify the details of your order.

By clicking "Authorise Payment"you are confirming that the credit is yours and taht you are the legitimate holder of the gift card or credit voucher.Credit cards are subject to checks and authorisations by the issuer.If the entity does not authorise payment we accept no liability for any delay or non-delivery and we will not be able to formalise any Contract with you.

9.RETURNS POLICY

9.1 Legal right to withdraw from the purchase

Right of withdrawal

If you are contracting as a customer and user,you have a right to withdraw from this Contract in a period 14 calendar days with no need for justification.

the withdrawal period will expire 14 calendar days after you or a designated third party,other than the carrier,takes possession of the last of these goods.

To exercise the right to withdrawal,please notify ZAPATERÍA JOSÉ LUIS DEZA at the followinf address Marqués de Urquijo,15,28008 Madrid,sending an email to contact info@zapateriajoseluisdeza.com or by using our contact form,of your decision to withdraw from the Contract with an unequivocal statement(e.g.a letter sent by post or email).You can use the withdrawal form included as an Appendix in these Terms and Conditions,although is use is not mandatory.

To met the withdrawal period the notification regarding you exercising this right just needs to be sent before the relevant deadline.

Consequences of withdrawal

If you should withdraw,we will refund all payments without delivery expenses with no undue delay and,in my case,no later than 14 calendar days after the date you inform us your decision to withdraw from this Contract.We will this refund using the same method of payment used by you for the initial transaction.You will not incur any expense for the refund.Notwithstanding the above,we may withhold the refund until we receive the goods,or until you have presented proof of their return,wichever condition is met firstractual

9.2 Returns of detective products

In cases in wich you consider that,at the moment of delivery,the product is not as stipulated in the Contract,you must contact us immediately on our contact from,providing of the product and the damage sustained.

We will carefully examine the returned product and will notify by e-mail within a reasonable period if the product may be refunded or replaced(as appropiate).The refunding or replacment of the article shall take place as soon as possible and in all cases within 14 days from the date on wich we send you an email confirming the that refund or replacement of the product is going ahead.

the amounts paid for any products returned due to any damage or defect,where applicable,will be reimbursed in full,including delivery charges incurred as a result of sending the article to you.The refund shall be paid by the same payment means you used to pay from the purchase unless you present a gift receipt for your return.

10.INTELECTUAL PROPERTY

You recognise and agree that all copyrights, registered trademarks and other intellectual property rights to the materials or contents provided as part of the website belong to us at all times or to those who grant us license for their use. You may use said material only to the extent that we or the usage licensers authorise it expressly. This does not prevent you from using this website to the extent necessary to copy the information on your order or Contact details.

11. WRITTEN COMMUNICATIONS

The applicable regulations require that some of the information or notifications that we send to you be in written form. By using this website, you agree that most of the communication with us will be electronic. We will contact you by e-mail or we will provide you information by posting alerts on this website. For contractual purposes, you agree to use this electronic means of communication and accept that all contracts, notifications, information and other communication that we send you electronically complies with the legal requirements of providing it in writing. This condition will not affect your rights as recognised by law.

12. OUR RIGHT TO MODIFY THESE CONDITIONS

We have the right to review and modify these Conditions at any time.

You are subject to the policies and Conditions in force at the moment in which you use this website or place each order, except when by law or decision of governmental bodies we must make changes retroactively to said policies, Conditions or Privacy Statement, in which case the possible changes will also affect orders previously made by you.

13.APPLICABLE LEGISLATION AND JURISDICTION

The use of our website and the product purchase contracts through said website shall be governed by Spanish law.

Any dispute that arises or is related to the use of the website or said contracts shall be subject to the non-exclusive jurisdiction of the Spanish courts.

If you are entering into the contract as a consumer, nothing in this clause shall affect the rights you have, as recognised in any applicable legislation in effect

14. ANEXX

You can download a copy of the waiver form from the following link: form

Latest version: July 16, 2020